Help & FAQ

• Shipping Costs and Framing Availability

• So what is a Giclee print exactly?
  • Giclee's really just a posh word for inkjet.
    Or if you want to be really posh, Giclée.
    It's a French word (pronounced zhee-clay).
    • More info at Wikipedia

• Our Giclee Fine Art Prints on Canvas or Paper
  • Are rolled and posted in a sturdy tube.
  • Are usually despatched within 2 working days.

• Our Stretched Canvas Prints and Framed Prints
  • Are currently available for the UK, USA, and Canada.
  • Are usually despatched within 4 working days

• Payment Options
  
  
  
  
  • You can order online using our secure server, or
    if you prefer, you can order by phone...
    Telephone Number... +44 (0)1736 366115

• Image and Print Sizes
  • For print only orders, or for a rolled canvas,
    a 5cm or 2" white border is added to the image size.
    As shown here...
  
  

• Your Print Material Options
  • Quality White Artist Canvas - 350gsm
    • A medium weight top quality 100% pure cotton canvas.
      • (Beware the cheap plastic-like alternatives!)
  • A Quality Fine Art Paper - 310gsm
    • A smooth fine art paper made from 100% cotton linters.
    • Acid-free and lignin-free with a high archival quality.
  • A Quality Watercolour Paper - 310gsm
    • As above, but with a slightly textured feel to it.

• Return Instructions
  • Please keep original packaging for any returns.
    If your tube or parcel arrives damaged, simply
    take a digital photo of the damage, attach it to an email,
    send the email to returns@fineartprintsondemand.com
    and we'll have a replacement or refund sorted for you
    the next working day at the latest.
  • Any problems, just contact us here

• Our Company
  • Fine Art Prints On Demand Ltd is a UK Registered Company
    • UK Company Number 05592646

• We Aim to Please.
  • Any problems, questions, just call us on
    • UK +44 (0)1736 366115
    • USA 1-651-385-0500